1. Introduction

At Floret.ae, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

By accessing or using the Floret.ae website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect several types of information for various purposes, including:

  • Personal Information: When you place an order, register on the site, or contact us, we may collect personal details such as your name, email address, phone number, and shipping address.
  • Payment Information: For processing orders and transactions, we may collect payment details, such as credit card information, through secure payment gateways.
  • Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time spent on the site.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • To process and fulfill your orders.
  • To communicate order confirmations, shipping updates, and customer service inquiries.
  • To improve the functionality of our website and enhance your user experience.
  • To send promotional emails, offers, and product updates (if you have subscribed or opted in).
  • To respond to inquiries and customer service requests.

4. Sharing Your Information


We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who help us perform business functions, such as:

  • Payment processors for handling transactions.
  • Shipping companies to deliver your orders.
  • IT and marketing service providers for website maintenance and customer outreach.

We ensure that these third parties have appropriate safeguards in place to protect your information.

5. Data Security

 We take the security of your personal data seriously and use a variety of security measures, including encryption, to protect your information. Access to your data is restricted to authorized personnel only. Despite our best efforts, no method of transmission over the internet is completely secure, but we strive to protect your information using commercially acceptable means.

 

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve the functionality of our site. You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

 

7. Your Rights

You have the right to:

  • Access your personal data.
  • Correct any inaccuracies in your personal data.
  • Request the deletion of your personal data (subject to legal obligations).
  • Opt-out of receiving marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the “Last Updated” date at the top of the page will be revised accordingly. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@floret.ae
Phone: +971 50 000 0000
Address: [business address]